Last Modified: September 1, 2023
Children Under the Age of 16
The ECHO Web Site is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the ECHO Web Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the ECHO Web Site or through any of its features, register on the ECHO Web Site, make any purchases through the ECHO Web Site, use any of the interactive or public comment features of the ECHO Web Site, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at 1-800-432-3246.
A. Data Collection
The purpose of the ECHO Web Site is to provide the User with interactive online access to information, resources and services that enhance the User’s understanding of ECHO’s full line of products and services and to facilitate purchases of ECHO’s products and services. However, ECHO recognizes the importance of safeguarding the privacy of the Users accessing the ECHO Web Site. Specifically, ECHO collects the following types of User information through the ECHO Web Site:
- Contact Information: Name, mailing address, phone number and e-mail address(es).
- Purchasing Information: Credit card number, billing and/or shipping information, product information.
- Demographic Information: Age, personal interests and product preferences.
- Visit Details: Details of your visits to our Web Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Web Site.
- Computer and Connection Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
How We Use Your Information
Any information provided by the User is used by ECHO for the purpose of the sale of products and services, warranty registration, product recall, personalizing the User’s online experience and to selectively send the User information that may be of a particular interest. If Users order ECHO’s products and services, ECHO specifically uses the Users’ information to process the order, to verify credit card information and to ship products and provide services. ECHO may use Users’ email addresses and/or phone numbers to communicate with Users about the Users’ orders and shipping details. ECHO may also send Users confirmation emails when Users order products and services.
In addition to the foregoing, ECHO may collect other types of User information to allow ECHO to conduct market research, meet User needs and promote the purposes of the ECHO Web Site. ECHO does not sell, rent, or trade personal information to third parties, although ECHO may share personal information with its affiliates and business partners in order to facilitate User purchases.
D. Interest Based Advertising
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
In addition, you can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the op-out pages on the NAI web site and DAA web site.
(http://networkadvertising.org/choices/) and (http://www.aboutads.info/choices/)
Residents of certain states such as California and Nevada may have additional personal information rights and choices. Please see Your State Privacy Rights below for more information.
E. Access to User Information
The ECHO Web Site provides certain information relating to Echo product catalogs, manuals and other literature, and ECHO news and dealer locations. In addition, the ECHO Web Site allows Users to order products and services and register their products for product warranty purposes. Users who utilize the online order form or the online product registration form can input and submit the orders and product registration over the Internet. Registered Users who have any concerns regarding information submitted to ECHO by such Users should contact ECHO.
In the event ECHO collects any information from a User which the User wishes to retrieve, update, modify or have deleted, the User should contact ECHO at 1-800-432-3246.
F. Disclosure of User Information
ECHO does not sell, rent, or trade personal information to third parties, although ECHO may share personal information with its affiliates and business partners in order to facilitate User purchases.
ECHO will cooperate with any court order or other legal process and will provide User personal information to the extent necessary and/or compelled for any legal proceeding. It is also ECHO’s practice to release account and other personal information when ECHO believes such release is necessary to protect the rights, property or safety of ECHO’s employees, our users or other third-parties. Further, in certain limited situations, ECHO may exchange information with other companies and organizations for fraud protection and credit risk reduction.
G. Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To learn more about California residents’ privacy rights, visit https://echo-usa.com/california-notice-of-collection.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by ECHO pursuant to Section 1798.83 of the California Civil Code, please contact 1-800-432-3246.
Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request by calling our toll-free number: 1-800-432-3246. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.
I. Contact Information